We extensively clean and disinfect every rental unit before delivery.
You have your choice to either reschedule the rental date, or cancel your event. We will issue a rain-check for the deposit you made which is valid for up to one full year. If the weather forecast shows inclement weather (high winds and or 40% or higher chance of rain) during the time of your event, we reserve the right to cancel the delivery. We typically will not cancel events until the morning of the event and only if the weather forecast extends through your entire event. If the forecast goes into your event but shows it will clear up soon after the start time, we may contact you and ask if you would like to delay the delivery or cancel the event. We do as much as we can to not cancel events ourselves but sometimes there is just no way around it. Unfortunately, once the delivery is canceled for the day we cannot change this later in the day if the forecast has changed. When events are canceled, we unload the trucks and send the delivery crews home for the day.
All of our inflatables measurements, as well as the required space is included in the items description on our website.
If you have any other questions please contact us at support@bouncehouseandsliderentals.com or call (469) 404.4303.

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